Shipping Policy
We strive to ensure that your orders are processed and delivered to you as quickly and efficiently as possible, so you can start enjoying your new sofa cushions, throw pillows, and area rugs without delay. This Shipping Policy outlines the details of our shipping process, including processing times, delivery options, and any applicable restrictions.
All orders are processed within 1-3 business days of placement. Processing time includes verifying your order, preparing your items for shipment, and packaging them securely to ensure they arrive in perfect condition. Please note that business days exclude weekends and major holidays, which may cause slight delays in processing. Once your order has been processed, you will receive a shipping confirmation notification with details about your shipment, including a tracking number (if available).
We offer standard and expedited shipping options to most locations worldwide. Standard shipping delivery times typically range from 5-10 business days, while expedited shipping delivery times range from 2-4 business days, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays, weather conditions, or carrier issues.
Shipping costs are calculated based on the weight of your order, your shipping location, and the shipping method you select. Shipping costs will be displayed at checkout before you complete your order. We may occasionally offer free shipping promotions, which will be clearly advertised on our store. Free shipping promotions are typically applicable to standard shipping only and may have minimum order requirements.
We are not responsible for any customs fees, taxes, or duties that may be imposed by your country’s customs office. These fees are the responsibility of the recipient and are not included in the shipping cost or order total. If you have questions about customs fees or import restrictions, we recommend contacting your local customs office for more information. We do not ship to PO boxes, APO/FPO addresses, or certain remote locations—if your address is ineligible for shipping, we will notify you via email and cancel your order, issuing a full refund.